Digital delivery and eligibility
Squad Hacks licenses deliver digitally after payment confirmation. Because access begins immediately, refunds are limited to cases outlined below.
Submit refund requests within 24 hours of purchase with your order ID and reason.
When refunds may be approved
Duplicate charges, failed delivery despite confirmed payment, or technical activation failures verified by support may qualify for review.
How to request a refund
Join Discord at https://discord.gg/t6n2cUNkPT with your order ID, purchase date, and issue summary — or use the Support page.